Quality Assurance Specialist

Industry: Logistics Conducive Working Environment Location: East OR West Responsibilities: • Develop and implement QA procedures and standards for warehouse, transportation, and last-mile delivery activities. • Conduct regular audits and inspections of logistics processes, inventory handling, and packaging quality. • Investigate quality issues such as mis-shipments, damages, delays, and non-conformances; lead root cause analysis and corrective action planning. • Collaborate with warehouse, operations, and customer service teams to address quality-related concerns. • Maintain accurate records of inspections, audits, incidents, and improvement actions. • Monitor compliance with internal SOPs, customer requirements, and relevant regulations.   • Drive continuous improvement initiatives to reduce error rates, improve packaging standards, and optimize logistics flows. • Support the onboarding and training of operations teams on quality standards and procedures. • Report quality metrics (e.g., damage rate, mis-pick rate, claim frequency) and provide insights for performance improvement Requirements: • Relevant Diploma in Logistics or Warehouse Management • 3 years in a 3PL environment • Hands-on experience and knowledge in warehouse management system, warehouse operations and order processing. • Possess leadership quality, team player, meticulous, dedicated • Good interpersonal and communication skills; Able to perform effectively in a high-pressure environment All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits. Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com We regret that only shortlisted candidates will be notified People Profilers Pte Ltd 20 Cecil Street, #08-09 PLUS Building Singapore 049705 +65 69509747 EA License Number: 02C4944 Registration Number: R1100011 EA Personnel: Carlo Antonio Dela Cruz