Sales & Marketing Manager

Key Responsibilities • Act as the exclusive primary liaison for designated strategic key clients, cultivate and sustain stable, long-term high-value cooperative partnerships. • Dig into clients’ core business objectives, bottlenecks across supply chain operations and customized logistics demands, jointly design targeted, cost-effective logistics solutions matching their operational needs. • Organize periodic account performance audits and Quarterly Business Reviews (QBRs), track agreed KPI service standards and resolve existing issues timely to safeguard consistent client satisfaction. • Formulate and implement customized strategic account development roadmaps, tap incremental business potential to drive upsell & cross-sell of full-spectrum services including freight forwarding, warehousing, domestic distribution and customs brokerage. • Take full ownership of contract renewal, commercial pricing negotiation and rate formulation, lock in recurring revenue and continuously optimize gross profit margins. • Keep close track of industry dynamics and rival market moves, proactively scout, develop and convert high-potential enterprise customers to expand client portfolio. Job Requirements & Education • Diploma or Degree in Business, Marketing or a related field or equivalent practical experience. • Minimum 3 years solid hands-on experience in sales, business development or key account management within logistics & supply chain sector. • Prior experience handling accounts or projects within the facade, architectural, or building materials industry is highly preferred. • Candidates with a demonstrated portfolio of enterprise logistics clients or verificable key account relationships are advantageous • Outstanding interpersonal communication and negotiation competency; capable of delivering professional proposals and persuading corporate procurement executives to close deals. • Target-oriented with sharp commercial insight; consistent track record of hitting or outperforming annual sales & revenue quotas, skilled in sales funnel management and data-driven performance analysis. • Able to manage competing priorities, tight deadlines and complex logistics escalations effectively, adept at troubleshooting urgent deadlines and complicated logistics exceptions efficiently.