IT Infrastructure Projects Team Leader (Network & System)

Summary The Technical Team Lead is responsible for the successful execution of network and systems infrastructure projects and for the day-to-day leadership of a five-person engineering team. The role requires a strong network engineering foundation, practical knowledge of servers and VMware virtualisation, and the leadership ability to organise, guide and motivate a team of engineers. The successful candidate will remain technically credible and involved while ensuring that work is properly planned, assigned, monitored and completed to the required quality, schedule and customer expectations. Key pillars of responsibilities are: Project Planning & Execution, People & Team Leadership, Technical Leadership, Service Quality & Customer Management. Responsibilities Project Planning & Execution • Review project scope, technical requirements, deliverables, timelines and resource needs before implementation begins. • Develop practical implementation plans, work schedules, task assignments, milestones and escalation paths. • Conduct project kick-off and regular progress meetings, track dependencies and take early action when delivery is at risk. • Coordinate with the sales, solutions, project, procurement and service teams to ensure smooth project handover and execution. Technical Leadership • Provide technical direction and hands-on guidance for network infrastructure projects involving routing, switching, wireless, firewalls, VPNs and related technologies. • Support the team on systems infrastructure matters, including physical and virtual servers, storage, backup, Microsoft environments and VMware virtualisation. • Review proposed designs, configurations, implementation plans and troubleshooting approaches to ensure they are secure, supportable and aligned with good engineering practices. • Lead or support the resolution of complex technical issues and major project escalations. • Ensure engineers maintain accurate network diagrams, configuration records, implementation documents, test results and handover documentation. Service Quality & Customer Management • Maintain professional communication with customers throughout project delivery and manage expectations clearly. • Ensure work is completed safely, securely and with minimal disruption to customer operations. • Review customer feedback, recurring incidents and project lessons, then implement improvements with the team. • Support technical presentations, site surveys, solution validation and presales discussions when required. Requirements • Diploma or degree in Information Technology, Computer Engineering, Network Engineering or a related discipline. • At least 7 years of relevant infrastructure engineering experience, including several years in a senior engineer, project lead or team lead capacity. • Strong hands-on experience in enterprise networking, preferably with Cisco or comparable technologies. • Good working knowledge of server infrastructure and VMware virtualisation; familiarity with Microsoft Windows Server, Active Directory, storage and backup is advantageous. • Demonstrated experience planning and delivering infrastructure implementation or migration projects. • Relevant certifications such as CCNP, VMware VCP, Microsoft or equivalent are advantageous but practical capability and leadership maturity are equally important. === Due to the volume of applicants, we regret to inform that only shortlisted candidates would be notified. Talentvis Singapore Pte. Ltd. EA Licence Number: 04C3537 Personnel Registration Number: R1222762 Tan Ying Mrs Ying Yoshimura