Manager, Onboarding (Insurance Industry, $6.5k) (ID: 712612)

Responsibilities: • Manage the full onboarding lifecycle for new Financial Representatives, ensuring the timely completion of assessments, documentation reviews, and registration requirements. • Act as the primary liaison for both internal and external stakeholders, addressing inquiries, resolving issues, and ensuring effective communication. • Support daily operations and assist in oversight responsibilities to guarantee business continuity and effective workload distribution. • Collaborate with cross-functional teams, including Compliance and Operations, to align onboarding processes with business objectives and regulatory standards. • Provide coaching and support to team members, fostering a high-performance, collaborative, and service-oriented environment. • Lead initiatives for process enhancement, digitalization, and automation to improve operational efficiency and streamline the onboarding experience. • Spearhead strategic projects and system enhancements in partnership with IT teams, vendors, and business stakeholders to implement technology-driven solutions. • Ensure compliance with all regulatory, audit, and internal control requirements by maintaining the highest accuracy and quality standards throughout the onboarding process. Requirements: • Possess a Diploma or Degree in Business, Operations Management, or a related field. • Minimum of 5–7 years of relevant experience in onboarding, operations, or the financial services sector. • Demonstrated experience in leading, coaching, or mentoring team members. • Strong understanding of regulatory and compliance frameworks applicable to the financial services industry. • Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint. • Strong analytical, problem-solving, organizational, and stakeholder management skills. • Meticulous and detail-oriented, with the ability to manage multiple priorities effectively. • High level of integrity, accountability, and professionalism, with a collaborative mindset. • Proactive and adaptable, with a commitment to process improvement and embracing change. • Experience in project management or working with IT teams and external vendors is preferred. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy. We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations. For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: https://www.persolsingapore.com/policies. If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at sg.dataprotection@persolapac.com.