Sales & Marketing Executive

Role overview * Identify and acquire new customers, especially VIP / high-volume online sellers and business accounts. * Develop and maintain strong relationships with existing customers. * Conduct sales activities through social media, WhatsApp, phone calls, networking and direct engagement. * Identify potential business opportunities and convert leads into active J&T customers. * Follow up with prospects and existing customers to increase parcel volume. * Monitor customer needs, feedback and satisfaction. * Work closely with J&T HQ and internal operations team to ensure customer requirements are properly managed. * Develop and execute marketing campaigns to promote J&T Express services. * Create and manage marketing content for TikTok, Facebook, Instagram and other social media platforms. * Support promotional activities, customer engagement and company events. * Monitor competitors, market trends and potential business opportunities. * Prepare weekly/monthly sales reports and update management on sales performance. * Achieve assigned sales, customer acquisition and parcel-volume targets. * Perform other sales and marketing duties assigned by management. Candidate criteria * Diploma/Degree in Sales & Marketing, Business, Mass Communication, Public Relations or related field. * Fresh graduates are encouraged to apply. * Experience in courier, logistics, e-commerce or sales will be an added advantage. * Good communication and interpersonal skills. * Confident in approaching and communicating with customers. * Comfortable using social media for business and marketing purposes. * Able to work independently and meet sales targets. * Good follow-up, negotiation and problem-solving skills. * Possess own transport and willing to travel when required. Job details • Salary: RM 2,200 a month • Contract: Contract • Working hours: Normal Hour, up to 40 hours a week • Openings: 2 • Closes: 2026-11-07 About MTR SOLUTIONS (M) SDN. BHD. (Up to 10 employees) MTR Solutions is establish specialized in provide Administration, Payroll & Human Resources (HR) Services and Consulting focusing for Small Medium Enterprise (SME) Company. MTR Solutions offered a free consultation to the Client from the problem identification to the solution based on issues analysis and consulting by follow the Employment Act 1955 to prevent any losses by breach the law and procedure. Dealing with the Malaysian SMEs made us realize that the HR is the most neglected function within any small and medium sized businesses. Most important assets of our clients are their employee. Thus, our priority is to be an educated platform on how they can manage their employee in a structured and systematic way. We will ensure that our Client get all the HR information and consistently will help them to growth their business. Here, at MTR Solutions we promise of offering outstanding quality and service to our Clients. Thus the Clients are treated with outstanding service in all matters of business. We are a company that our Client can trust and depend upon for all their Payroll and Human Resources information which is consist private and confidential. In some cases we also customized and tailored made our service to suit our Clients needs as we truly care about Malaysian SMEs.