Certification Program Specialist, GMA

• Review and approve Controlled Goods regulated by the Consumer Product Safety Office (CPSO) under the Consumer Protection (Safety Requirements) Regulations, as well as other certification schemes operated by UL Solutions. • Manages and implements projects of moderate complexity. • Provides leadership and support to team members in support of the operation of certification programs. • Interfaces with business unit stakeholders to ensure that certification programs meet customer and internal stakeholder needs and expectations. • May lead teams to continuously improve and drive quality into UL's services to internal and external customers. • Supports Program/Scheme owner in the operation and enhancements of certification schemes. • Supports program escalations. • Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices. • Performs other duties as directed. • Bachelor’s degree in Engineering, International Relations, or another relevant discipline preferred, depending on program coverage. • Minimum of 3 years of relevant professional experience. • Strong knowledge of the Testing, Inspection, and Certification (TIC) industry and the sectors it supports. • Solid understanding of certification scheme operations and the ability to align regulatory requirements with business and customer needs. • Experience and knowledge within specific geographic regions and regulatory frameworks. • Strong influencing skills with the confidence to communicate messages clearly and effectively. • Ability to build networks and establish strong working relationships with internal and external stakeholders. • Proven capability to lead and facilitate collaboration toward shared objectives. • Comfortable operating in ambiguous environments, making sound decisions, and supporting customers in problem-solving. • Excellent communication skills, with the ability to summarize requirements and explain complex concepts in a clear, concise manner. • Proactive, solution-oriented mindset with a strong focus on quality and customer satisfaction.