Senior Laboratory Support Technician

• Support daily laboratory operations, including sample handling, testing activities, equipment management, and quality documentation. • Operate, maintain, troubleshoot, and repair laboratory equipment, automated systems, and test fixtures. • Perform routine maintenance and ensure equipment meets safety and regulatory requirements. • Record, review, and maintain laboratory data and support documentation. • Assist with laboratory planning, equipment procurement, and budget activities. • Support validation of new or updated test methods and laboratory processes. • Train and mentor laboratory personnel on equipment, systems, and procedures. • Drive continuous improvement initiatives using Lean and problem-solving methodologies. • Collaborate with cross-functional and global teams to improve laboratory efficiency and customer satisfaction. • Ensure compliance with UL policies, safety standards, and security requirements. • Associate Degree, technical certification, or equivalent education in a relevant technical field. • 3 - 5 years of laboratory operations, testing, equipment maintenance, or related technical experience. • Strong knowledge of laboratory equipment and testing environments within the conformity assessment industry. • Experience troubleshooting equipment and supporting automated test systems. • Ability to manage changing priorities and make sound operational decisions. • Strong communication, problem-solving, and teamwork skills. • Experience coaching or mentoring laboratory personnel. • Knowledge of Lean, Six Sigma, or continuous improvement methodologies is preferred. • Proficient with standard computer applications and laboratory systems.