Senior Credit & Collection Analyst

• Manage a portfolio of customer accounts and drive timely collection of outstanding receivables. • Monitor aging reports, identify delinquent accounts, and execute collection strategies. • Engage directly with customers to resolve payment disputes and secure payment commitments. • Partner with Sales, Operations, and Finance teams to address billing and account-related issues. • Support credit reviews and customer account management activities. • Prepare and analyze AR, collections, and aging reports. • Maintain accurate customer records within Oracle or equivalent ERP systems. • Identify process improvement opportunities and support credit and collections initiatives. • Provide guidance and support to team members as required. • Ensure compliance with company policies, internal controls, and the UL Solutions Code of Conduct. • Diploma or Bachelor's Degree in Accounting, Finance, or a related discipline. • 1 to 3 years of experience in Accounts Receivable, Credit Control, Collections, or Order-to-Cash functions. • Strong understanding of AR processes, collections practices, and customer account management. • Experience working directly with customers to resolve payment and collections issues. • Proficiency in Microsoft Excel and Microsoft Office applications. • Experience with Oracle or similar ERP systems. • Strong communication, stakeholder management, and problem-solving skills. • Ability to manage multiple priorities and work independently in a fast-paced environment. • Willing to travel to Taiwan and other countries occasionally, approximately 1–2 times per year.