Sales Manager - Catering & Events

Your Day To Day • Manages all functions of the Conference and Banquet operations to achieve the optimum departmental revenue targets. • Support Director of Events in managing the day to day to ensure smooth team operations. • Conducts sales visits, telephone calls, writes letters, sends emails and extends invitations to clients to visit the hotel. • Follows up on all enquiries. • Analyses historical and other statistical information. • Entertain clients with the object to secure business or strengthen ties when required. • Negotiate terms pertinent to the sale of conference and banqueting services. • Conduct site inspections and tour familiarizations. • Conduct client interviews. • Attends trade shows, exhibition to market & promote event spaces when required. • Establish leads from newspapers, magazines, relevant industry documents and follow up. • Maintain a regular pattern of sales calls. • Maintain regular contact with IHG regional hotels and Key Accounts Sales team networks. • Monitor competitor activities and use information when developing strategies. • Develop and maintain contact with business generations, meeting and convention planners, visitors/convention Bureau/ travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to hotel business. • Assist in the co-ordination of conference sales/promotional events and activities. • Assist in the operation of banquet functions. • Issuance of Banquet Event Order & Group Resume on timely manner. • Liaise with Reservations on group room block and individual travellers reservations. • Conducts daily briefings and other meetings as needed to obtain optimal results. • Handles administrative works and keeps up-dated files on the following Conference matters including: • Past, present and future events. • Menus and beverage lists. • Finance. • Standards. • Personnel and Training. • Entertainment. • Meetings. • Other hotels Conference and Banqueting operations. • Projects. • Material and Equipment. • Miscellaneous. • Liaise with the Purchasing Manager for any purchases needed for the Events department. • Liaise with the Graphic Department and Print Shop or external agencies to produce art work and printed material needed for the Conference department. • Monitors local competitors and compare their operation with his/her operation. • Solicits business and follow up on referrals and potential sales leads. • Keeps aware of trends, systems, practices and equipment in audio visual through trade literature, hotel show and site visits. • Works with Manager in the preparation and management of the Department’s budget. • Perform other duties as assigned. What We Need From You • Bachelor’s degree / higher education qualification / equivalent • Minimum of 1 years related experience or 2 years Sales & Marketing/ Events Operation experience including management experience, or an equivalent combination of education and experience. • Strong knowledge of local businesses and business trends required. • Must speak local language(s). • Other languages preferred.