System Security Manager

If you are looking to excel and make a difference, take a closer look at us… Overview: Dual-capacity role managing a system security engineering team while serving as the primary SME and hands-on lead for Privileged Access Management (MasterSAM). Responsible for hardening, optimizing, and governing endpoint, data, PAM, key management, and secure file transfer security across the Bank, regional entities, and business units. Bridges technical execution with governance, audit/RCSA compliance, and operational efficiency. Responsibilities: Team Leadership & Governance: • People & Capacity Management: Direct and mentor security engineers, balance workload bottlenecks, and plan team capacity. • Frameworks & Development: Enforce clear RACI matrices across internal/regional IT, Platform, Security, and Service Desk (FOTS) teams. • Drive talent development via the 70:20:10 framework for succession planning. Domain Oversight & Technical Execution: • Key, Encryption & SSL: Oversee HSM and ESKM governance; drive end-to-end SSL certificate lifecycle automation (e.g., auto-ticketing). • Endpoint & Mobile Security: Manage XDR and NBA protection stacks, coordinate pre-deployment health checks with FOTS to ensure total agent registration. • File Transfer & Boundary Security: Eliminate single points of failure in secure file transfer environments and modernize legacy platforms with automated malware scanning. • System Integrity: Maintain CIS server hardening benchmarks, source code scanning, OS access controls, and vendor PC security checks. Operational Efficiency & Continuous Improvement: • Automation & RCSA: Automate routine workflows, auto-ticketing, and access requests; streamline RCSAs to remove redundant checks. • Health Monitoring & SLAs: Continuously track tool health, agent connectivity (heartbeats), and signature updates across PAM/IAM/XDR/NBA tools. Enforce incident response/resolution SLAs and conduct Root Cause Analyses (RCAs). • Lifecycle & Delegation: Manage End-of-Support (EOS) lifecycles for security agents. Offload Level 1 support tasks to regional teams and enforce pre-deployment security mandates. Compliance, Audit & Regional Governance: • Audit & Baselines: Respond to internal/external audits within set timelines and maintain strict compliance baselines across production/non-production systems. Adhere to Group Compliance, PDPA, AML/CFT, and Code of Conduct. • Regional Service Reviews: Conduct regular service reviews, gap analyses, asset inventories, and lead cross-border security centralization initiatives. MasterSAM SME & Individual Contributor: • Act as hands-on administrator and technical authority for enterprise PAM (MasterSAM). • Plan and execute MasterSAM architecture separation and migration projects for scalability and security isolation. • Design, audit, and maintain access policies, password vaulting, session recording, and credential rotation across Windows and Unix/Linux (Solaris, AIX, RHEL, Euler). • Manage L3 escalations and handle integrations with directory services, SIEM, and provisioning workflows. Skills and Experience We Are Looking For: Education: • Bachelor’s Degree in Computer Science, Cybersecurity, IT, or related field. Experience: 7+ years in system security engineering/operations; 2+ years in technical team leadership. Background in banking/financial services preferred. Technical Expertise: • OS/Infra: Solaris, AIX, RHEL, Euler, Microsoft Windows Server. • PAM & Security Tools: MasterSAM, SEP, Carbon Black (CBR), JAMF, MaaS360. • Encryption & Data: HSM, TecTia, SFTP, SSL management, DLP, malware scan solutions. • Scripting/Monitoring: Ability to build/use custom scripts/dashboards for heartbeat and connectivity tracking. Preferred Certifications: • CISSP, CISM, or CISA. For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/ We appreciate your application and will be in touch with shortlisted candidates regarding next steps. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now.