Wintel Engineer, Cloud (AL-FNC260724 005/01)

We are seeking an experienced Wintel Engineer to join a dynamic infrastructure and workplace technology team. You will serve as a Subject Matter Expert (SME) for Workplace Management, supporting endpoint management, operating system deployments, patch management, cloud infrastructure, and enterprise workplace solutions. This role is ideal for a hands-on engineer with strong experience in Windows environments, endpoint management tools, automation, and cloud platforms such as AWS and Azure. Key Responsibilities Workplace & Endpoint Management • Install, configure, test, and maintain endpoint hardware and operating system images. • Manage operating systems, software applications, device drivers, upgrades, updates, and hotfixes. • Create, manage, and update corporate desktop and laptop images. • Develop and maintain task sequences for operating system deployments. • Administer Workplace Management solutions and related infrastructure services. • Provide backend infrastructure administration with a focus on PC imaging and endpoint management. • Support and troubleshoot escalations relating to desktop, server, and workplace management tools. Patch Management & Software Distribution • Plan, implement, and support enterprise Patch Management processes. • Manage Software Distribution services across desktop and server environments. • Conduct Quality Assurance (QA) testing for endpoint-related changes and deployments. • Ensure compliance with operational standards and industry best practices. Cloud Infrastructure (AWS/Azure) • Design, implement, and maintain AWS and/or Azure cloud infrastructure. • Ensure cloud environments are secure, scalable, resilient, and highly available. • Deploy, configure, and manage cloud services, including: • AWS EC2, VPC, S3, RDS, Lambda, IAM • Azure App Services, Azure SQL Database, Azure Functions • Collaborate with development teams to architect and deploy cloud-native solutions. • Implement Infrastructure-as-Code (IaC) using Terraform and/or CloudFormation. • Troubleshoot cloud infrastructure, application, and connectivity issues. • Design and maintain backup and disaster recovery solutions. Automation & Operational Excellence • Develop automations to improve operational efficiency and reduce manual effort. • Review and enhance operational processes and procedures. • Ensure smooth day-to-day operations and service delivery. • Maintain accurate technical documentation, operational procedures, and reports. • Support ad-hoc projects and initiatives as required. • Bachelor's Degree or Diploma in Computer Engineering, Information Systems, Computer Science, or a related field. • Minimum 5 years of experience in Windows Infrastructure, Workplace Management, or Wintel environments. • Strong hands-on experience with Windows Server, Active Directory, PowerShell, and Group Policy (GPO) . • Experience with enterprise workplace management tools such as HCL BigFix, Microsoft SCCM/MECM, Citrix VDI, Nexthink , or similar platforms. • Solid knowledge of PC Imaging, Patch Management, Software Distribution, and Endpoint Management . • Experience designing and supporting AWS and/or Azure cloud infrastructure . • Familiarity with Terraform, CloudFormation, CI/CD pipelines, and Git . • Scripting experience in PowerShell, Python, or Shell/Bash . • Strong troubleshooting, documentation, and problem-solving skills. • Excellent communication skills with the ability to work independently and manage stakeholders effectively. • Relevant AWS or Azure certifications would be an added advantage.