IT Infrastructure Manager Hands-on

Our client, a Singapore-based SME with overseas operations, is seeking a hands-on IT Infrastructure Manager to manage and improve its IT environment. The role combines daily technical troubleshooting with infrastructure upgrades, systems integration and IT transformation. The successful candidate must be comfortable in managing a lean IT team while remaining hands-on in technical implementation and troubleshooting. Key Responsibilities: • IT Transformation & Modernisation: Assess the existing IT environment and develop a practical transformation roadmap aligned with business priorities. Lead and personally execute infrastructure modernisation, legacy system upgrades, cloud migrations, automation and regional standardisation. Manage project scope, timelines, budgets, vendors and risks; oversee testing, cutover, rollback planning, documentation and user adoption, and measure improvements in reliability, security, efficiency and cost. • Computer Systems Management: Oversee and maintain computer systems across all branch offices, including both Windows and macOS environments; standardize procurement, installation, maintenance, and replacement processes to ensure efficiency and stability. • Linux & Open-Source Platforms: Take direct ownership of Linux servers and open-source platforms; install, configure, secure, patch, monitor, automate, and troubleshoot production systems. Evaluate, deploy, and support suitable open-source solutions while maintaining clear documentation and operational standards. • Network Infrastructure Management: Manage and monitor network infrastructure (LAN/WAN/VPN/cloud services) for branch offices worldwide; ensure secure and stable connectivity across multiple regions. • Systems Integration & Optimization: Plan, design, and execute end-to-end integration across servers, storage, file systems, identity and access management, email, business applications, APIs, databases, and cloud platforms; troubleshoot interoperability issues and deliver reliable hybrid solutions across Linux, Windows, and macOS environments (e.g., Active Directory/LDAP, SSO, MDM, file sharing, and automation). • Cloud Integration: Manage and integrate Microsoft 365, Apple iCloud, and Google Workspace in hybrid cloud environments; ensure account, email, collaboration tools, and file security across platforms. • Global IT Integration: Lead IT system integration projects for multinational subsidiaries; develop IT governance policies that comply with local regulations and global corporate standards. • Information Security & Endpoint Protection: Implement endpoint security policies (user access control, patch management, antivirus, endpoint protection); establish Data Loss Prevention (DLP) measures to monitor and prevent information leakage. • Risk Control & Compliance: Define IT security standards and audit mechanisms to comply with international frameworks (e.g., ISO 27001, GDPR); conduct periodic vulnerability assessments, penetration testing, and staff training. • Travel Requirements: Occasional travel to branch offices and overseas sites required Qualifications: • Education: Bachelor’s degree or above in Information Management, Computer Science, or related field. • Experience: Minimum 8 years of IT/MIS experience, including at least 3 years in a managerial role; proven experience in multinational IT systems integration and project management; substantial hands-on experience administering Linux servers and mixed Linux, Windows, and Apple environments (Active Directory/LDAP, MDM, cross-platform security, scripting, and automation). • IT Transformation Experience (Required): Proven track record of leading and personally implementing end-to-end IT transformation projects, such as infrastructure modernisation, cloud migration, legacy system replacement or workflow automation. Able to translate business needs into technical roadmaps and deliver projects from assessment and solution design through implementation, migration and post-deployment support. Must demonstrate direct technical contributions and measurable business or operational improvements, with experience in stakeholder coordination, change management and maintaining business continuity during transitions. • Technical Skills: Must be highly proficient in Linux administration and troubleshooting, including command-line tools, shell scripting, package management, permissions, networking, system services, performance tuning, patching, and hardening. Strong knowledge of open-source technologies and ecosystems, network architecture (LAN/WAN/VPN), server and cloud infrastructure, virtualization/containers, monitoring, backup, and automation; expertise in systems integration, APIs, identity services, information security, auditing, DLP, firewalls, and endpoint security. • Certifications (Preferred): Linux certifications such as RHCSA/RHCE or LFCS/LFCE; Microsoft Certified (Azure Administrator / Solutions Architect / Microsoft 365 Enterprise Administrator Expert); Apple Certified Support Professional (ACSP) or similar macOS integration certification; CISSP / CCNP / PMP are a plus. • Language: Proficiency in spoken and written English to collaborate with international teams. Proficiency in spoken and written Chinese, including reading comprehension, is required to liaise with Chinese-speaking stakeholders and handle Chinese-language communications and documentation. • Personal Attributes: A highly hands-on, resourceful self-starter who can independently diagnose problems, make sound technical decisions, and deliver solutions with minimal supervision. Strong ownership, leadership, strategic thinking, communication, documentation, and stakeholder-management skills, with the ability to work effectively under pressure. 我們的客戶是一家總部位於新加坡、在海外也有業務的中小型企業，目前正在招聘一位 IT基礎設施經理，負責公司IT系統的日常管理和優化。 這個職位需要既能帶團隊，也能親自動手解決技術問題。除了處理日常IT故障，還需要推動基礎設施升級、系統整合和IT轉型，幫助公司提升整體IT運作效率。 希望候選人能夠帶領團隊推進工作，同時親自參與技術實施和故障排查。 主要職責: 1. IT 轉型與升級 評估公司現有的 IT 環境，依據營運需求規劃可落實的…