Software Support Executive

Job Responsibilities • Maintain and support web applications and online systems. • Maintain and support the Student Information Management System, including student records, results, attendance, CCA, grading, registration and reporting modules. • Develop new web applications, modules and system enhancements. • Troubleshoot and fix system, website and application issues. • Manage user accounts, access rights, SSO and 2FA. • Maintain Linux servers, websites and related IT systems. • Support systems such as Student Information, Procurement, Budget, Booking and Staff Training applications. • Integrate systems with third-party services and APIs when required. • Provide technical support to users. • Conduct user training and prepare simple user guides. • Perform system updates, backups and general maintenance. Mandatory Qualifications & Requirements • Degree in Computer Science, IT or equivalent. • Minimum 5 years of relevant experience in software/web application support or development. Minimum 3 years of experience in: • Web application development and programming • PHP, Laravel and CodeIgniter • HTML5, CSS, JavaScript and jQuery • Python and Django • Angular • API integration and SSO • Windows and Linux server administration • Server hosting, maintenance and SMTP configuration End-user training • Experience with APIs, web servers and system integration is an advantage. • Good troubleshooting and communication skills. • Good knowledge of Object-Oriented Programming (OOP) and webservices.