Account Manager (Claims)

Responsibilities • Manage daily claims and scheme operations. • Supervise staff attendance, performance and conduct • Allocate and monitor daily work assignments • Coordinate claim verification, enquiries, appeals andadministrative tasks. • Liaise with suppliers and stakeholders to resolveoperational issues. • Manage manpower deployment and relief arrangements. • Prepare operational reports and ensure compliance with SOPs and company policies. Requirements • Bachelor’s degree in any discipline • Experience in a supervisory, project-lead or account-management role. • Relevant experience in manpower deployment, HR administration, contract coordination, payment matters or account management. • Preferably experienced in bill/claim verification, scheme operations, public enquiries, administrative support or stakeholder liaison. • Strong coordination, communication, documentation and issue-resolution skills.