Sales Manager

Responsibilities • Lead, motivate and develop the outlet team to achieve sales targets. • Recruit, train and retain a high-performing team. • Conduct professional customer consultations and recommend suitable services, treatment packages and retail products. • Drive sales performance and deliver excellent customer service. • Coach Hair Stylists, Beauticians and Manicurists to improve sales and service standards. • Monitor daily sales, KPIs and outlet performance, and implement improvement plans. • Build customer relationships to encourage repeat business and referrals. • Handle customer feedback professionally. • Work closely with Management on sales strategies and promotions. • Prepare sales reports and perform other duties assigned by Management. Requirements • Relevant sales and leadership experience is preferred. • Experience in the beauty, wellness, retail or service industry is an advantage, but candidates from other industries with a proven sales track record are welcome to apply. • Proven ability to lead and develop a high-performing team. • Strong sales, communication and interpersonal skills. • Results-driven, responsible, proactive and able to work independently. • Positive attitude with a strong sense of ownership and leadership.