Digital Merchandising Specialist

Summary The individual in this role will lead the planning and execution of RPAC regional digital merchandising strategies for new product launches, programs include Trade-In, Care Plans and Retail Value Propositions and Retail Learning Video content across the Store Online and the Store App. The role requires leveraging a deep understanding of business goals, commercial programs, customer journeys and friction points to continuously optimize the digital shopping experience. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for a Digital Merchandising Specialist - RPAC to help us do extraordinary things. Key Responsibilities • Develop detailed merchandising strategies, briefs and plans for new product launches, programs and Retail Learning Videos in partnership with worldwide DE&M team, commercial teams, Marketing teams, Retail Contact Center and other stakeholders. • Collaborate with worldwide and regional cross-functional teams for product launches to ensure local relevance in merchandising, including navigation, content, curation, and performance optimization. • Collaborate with the Analytics teams to analyze data to extract actionable insights and translate them into clear recommendations and action plans. • Work cross-functionally to understand the customer journey and implement strategies that enhance the digital shopping experience on the Store Online and Store App. • Regular meetings with peers in USA and EMEIA during overlapping business hours. Minimum Qualifications • 7+ years of experience in digital merchandising, digital commerce, marketing, digital customer experience, or equivalent. • Proven track record of enhancing digital merchandising performance and digital customer experience through data-driven insights. • Exceptional communication, storytelling, and presentation skills. • Deep understanding of regional retail trends, including shopping behaviors, consumer preferences and conversion optimization strategies. • Creative problem-solving skills with the ability to identify solutions and effectively leverage resources. • BA/BS degree in relevant field or MBA desired. We regret to inform that only shortlisted candidates will be notified. EA Reg No: R26162461, Nicki Thng Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544