Cisco Voice Engineer

We are looking for a Voice Engineer with experience in Cisco Unified Communications Manager (CUCM), Microsoft Teams Phone and Cisco Webex cloud-connected calling solutions. The role supports regional voice architecture, engineering and project delivery. Key Responsibilities • Design, deploy and support Cisco CUCM, Microsoft Teams Phone/Direct Routing and Cisco Webex solutions. • Configure SBC connectivity, SIP routing, PSTN integration and voice routing policies. • Integrate voice platforms with IPC Unigy, Avaya PBX, NICE Recording and video solutions. • Troubleshoot complex voice and telephony issues. • Provide technical guidance on voice architecture, design and implementation. • Work with internal teams, project managers and external vendors to deliver voice projects. • Ensure solutions meet business, technical and compliance requirements. Requirements • 5–7 years of IT experience, ideally within financial services. • Strong Cisco voice/UC experience, particularly CUCM. • Working knowledge of Microsoft Teams Phone and Direct Routing. • Working knowledge of Cisco Webex cloud-connected solutions. • Experience with SIP, SBCs, PSTN integration and enterprise telephony. • Knowledge of IPC Unigy, Avaya and NICE Recording would be advantageous. • Experience with trading floor and telecommunications environments is preferred. • Strong communication, stakeholder management and troubleshooting skills. • IT degree, relevant certifications or equivalent experience preferred. We regret to inform that only shortlisted candidates will be notified. EA Registration No: R25150511 , LIM JING KAI, RUSSELL Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544