End User Computing Support (EUC) Engineer

Job Responsibilities • Provide onsite desktop and laptop technical support. • Troubleshoot Windows, Microsoft Office/M365 and hardwareissues. • Support printers, peripherals and meeting-room equipment. • Install, configure and relocate computers and software. • Handle IT incidents and service requests. • Troubleshoot basic network connectivity issues and escalate when required. • Support software patching, updates and upgrades. • Support Microsoft Intune/ Entra and endpoint management. • Perform asset management and software checks. • Coordinate with vendors and internal IT teams for issue resolution. • Maintain basic technical documentation. Requirements • Diploma/Degree in IT, Computer Science or related field. • Desktop/EUC/IT support experience . • Good knowledge of Windows and Microsoft 365. • Experience with desktop/laptop hardware and printers. • Knowledge of Intune/Entra, patching and endpoint management . • Good troubleshooting and communication skills. • ITIL, Microsoft or CompTIA certification is an advantage. • Willing to work onsite and shifts at Clementi Campus.