Export Customer Service Officer/ Executive

Working Location : Alps Avenue Working Hours : 0900hrs-1830hrs (Mon-Fri) & 0900hrs-1300hrs (Sat) Salary : Up toS$3500/month (commensurate with experience) Transport : Company transport provided at Admiralty, Sengkang, Tampines & Tanah Merah The Company serves as a logistics consultant, providing one-stop business solutions that connect people and companies beyond national and regional boundaries, through diverse logistics modes, integrating land, air and marine transport. We are currently seeking for : Export Customer Service (Officer / Executive) Job Responsibilities: Provide prompt and professional customer service and shipment updates • Provide the flight details to customer within the stipulated time upon receipt of the booking • Process export documentation compliance when processing the export work order • Application of the correct export permit and other export custom processing in a timely manner • Monitor the onboard status and to promptly inform customers if any irregularities • Effective communication with all relevant internal departments including Operations, Warehouse, Traffic, planning team, customer service and other stakeholders • Keep updated on any airline and relevant regulatory requirements • Ensure timely submission of all monthly reports • Liaising with internal and external stakeholders for shipment status and handling matters • Ensuring all shipments are duly accounted and arranged as per SOP • Working with Sales / other function groups for special arrangements Job Requirements • Minimum a Diploma • Min 3 years’ experience within the same industries / field • MS Office • Knowledge on Cargowise is a must If this opportunity matches your experiences, we would love to hear from you. Please email your detailed resume in MS Word format to anna.toh@celecti.com.sg Anna Toh Siew Lan |CEI Reg. No.: R23118739 | Senior Talent Acquisition Consultant | Mobile: 9669 1456