Healthcare Quality Management Executive

• 5-Day Work Week: Mondays – Fridays , 8:30am to 6:00pm • Location: East • Basic Salary: Up to S$4500 (commensurate with experience) + Attractive Benefits • Industry: Healthcare A leading healthcare provider is seeking a Quality Management Executive to support and drive quality improvement initiatives, patient safety standards, and regulatory compliance across its operations. Job Responsibilities: • Manage incidents, customer feedback and complaints, ensuring timely resolution and implementation of preventive measures • Identify and assess risks to patient safety and quality of care • Develop strategies to mitigate risks and enhance clinical quality and patient safety outcomes • Monitor, analyse and evaluate data to assess effectiveness of quality programmes and initiatives • Collaborate with internal stakeholders and external consultants to achieve and maintain certifications • Support implementation of healthcare regulatory requirements, including data protection and health information policies • Work with cross-functional teams to review and improve healthcare processes, workflows and procedures • Track and maintain quality indicators (productivity, customer satisfaction, incidents, feedback) and prepare management reports • Maintain document control and oversee organisation-wide documentation inventory • Manage and track external correspondences with regulatory bodies Job Requirements: • Min. Diploma in any discipline • Min. 3 years of relevant experience in quality management, preferably within the healthcare sector • Experience in quality assurance, quality improvement, patient safety, and/or personal data protection • Sound knowledge of statutory regulations and healthcare-related guidelines across all areas of healthcare operations • Exposure to Root Cause Analysis (RCA) and Failure Modes and Effects Analysis (FMEA) will be advantageous Looking for a change or a new challenge? Please email your detailed resume in MS Word format to cherry.cheng@celecti.com.sg Cherry Cheng Wei (Ms.) | Talent Acquisition Consultant | CEI Reg. No: R26160225| Mobile no.: 89038330