Regional Key Account Manager

• Manage and develop key MNC and regional accounts across ASEAN countries • Build strong relationships with key customers and act as the main point of contact for account-related matters • Identify opportunities to expand account scope across markets and countries through upselling and cross-selling • Support onboarding and implementation of new regional accounts to ensure a smooth transition from proposal to operations • Monitor customer performance against agreed KPIs and SLAs, and drive service improvement initiatives • Conduct regular business reviews with customers to address performance gaps and identify opportunities for improvement • Drive customer retention, renewal, and long-term account growth • Work closely with Operations, IT, Finance, and other internal teams to resolve issues and deliver effective solutions • Identify customer needs and provide recommendations to enhance service quality and strengthen partnerships • Ad-hoc duties as assigned Requirements: • Min Degree in Business/Sales & Marketing • Min 5 years experience in relevant experience • Experience managing MNC or regional accounts across multiple markets will be preferred • Working Location: Jurong East • Working Hours: 5 days (Mon to Fri 830am - 530pm) • Salary: Up to $13,000 How to apply: Interested applicants kindly state your expected salary, last drawn salary and starting date. We regret to inform that only shortlisted candidates will be notified. Log on to www.e-cruitteam.com.sg for more job opportunities! EA Personnel: Wong Lin Lin EA Reg ID: R1659675 EA Licence No.:19C9603