Snr/Programmes Executive

Programme Executives/ Senior ProgrammeExecutives of YWCA’s Community Services & Programmes drive and manageimpactful and sustainable programmes that uplift well-being of vulnerablegroups. He/ She will be assigned to manage programmes under one of thefollowing categories: · Empowering Women. Serving lower-income women througheducation, employment and enterprises · Empowering Young Women. Serving NEET (not in education,employment and training) youth through education and employment · Community Support. Serving low-income families and individuals, including elderly through Food Distribution programmes and community engagement events Key Responsibilities · ProgrammeDevelopment, Evaluation & Implementation o Develop and update programme logic model / theory ofchange for new and existing programmes o Research on trends and latest developments ofprogrammes and activities for service users, and identify existing programmegaps in the social service landscape o Curate programmes by developing curriculum and adaptingexisting curriculum and session plans or collaborating with community partnersand volunteers to provide the content o Outreachto community agencies to build awareness of the programmes o Recruit serviceusers into the programmes o Responsible for giving the volunteers proper trainingand supervision and guidance so that they can effectively cater to the needs ofthe service users o Build relationships with partners to better deliver theprogrammes o Spearhead development of sub-units' programmes; EmpoweringWomen/ Empowering Young Women/ Community Support (for Senior ProgrammesExecutives) · ProgrammeDocumentation & Management Reporting o Upkeep the beneficiary database and physical copies ofthe service users’ application forms & social reports in accordance withPDPA guidelines o Upkeep the photo repository of beneficiaries andprogrammes o Ensure that for programmesthat are chargeable, fees are collected on time and reminders of outstandingfee to parents are issued. o Evaluate the effectivenessof the programmes through administering pre-post-test surveys and participantsatisfaction surveys and analysing the results o Document the effectiveness of the programme throughcollection of beneficiary impact stories, output indicators and outcomeindicators o Provide inputs and data for monthly reports to Management,Committee and Board · Budget Management & Administration Management o Plan and manage the budget for each programme o Manage theadministration, logistics and operation structure of the programme includingmeal and sustenance delivery o Communicate and liaise with beneficiaries for anymedia, publicity, marketing, fundraising requests or efforts o Manage a team of drivers/attendants for weeklydispatch schedule and deliveries (if any) o Manage and maintain the passenger and goods vans e.g.petrol, insurance and servicing (if any) o Work closely with Marketing & Communications’ teamby providing details for creative brief to generate publicity materials o Ensure regular housekeeping of the space and resourcesused for running of the programmes · Perform any other duties as assignedfrom time to time. Requirements · Bachelor Degree or Diploma in Social Science ispreferred · At least 2 years of working experience inSocial Service or related work · Fresh graduates with a passion to work in thesocial service sector may apply · Proficient in Microsoft Office application · May be required to work on weeknights orweekends if there are evening or weekend beneficiary programmes Competencies · Good written and verbal communication skills · Able to work independently and a good teamplayer · Pleasant, resourceful and have an interest towork with community partners as well as diverse group of people · Passionate to serve the community · Excellent organisation and time managementskills with attention to detail