Housekeeping Manager (GCW)

• Lead and work together with the Supervisors to educate the respective roles and their continual development in their respective career path with the Hotel. • Training and development of Room Attendants/Supervisors/Assistant Housekeeper to improve the competencies of their position and develop them for career progression. • Schedule and conduct daily communications meeting with all Housekeeping Team to enable a free two-way expression of ideas, concerns or other issues that may relate to any matter in the Hotel. • Share and communicate daily guest reviews, GIF, Revinate scores to Housekeeping Team. Implement and take appropriate action to rectify issues immediately. • Conducting annual performance reviews for team members under your care. • Assist in ensuring training and appropriate development plans for team members are implemented. • Ensuring the maintenance and upkeep of all equipment used in the Housekeeping Department. • Oversee all internal/external contractors such as Landscape, Laundry, Room Attendants, Public Area Attendants, Pest control, etc. • Overseeing all maintenance of plants and floral arrangements within the Hotel. • Support the AEH/EH on budget forecasting processes for the department.