Product Manager - Trust & Safety (T&S)

Key Responsibilities Product Strategy & Vision • Own a product or feature area, driving its success from conception to launch. • Develop the product vision, align cross-functional teams around long-term goals, and define North Star success metrics to ensure your product delivers tangible public value. Analytical & Product Sense • Operate in an ambiguous, fast-moving space by making critical decisions and prioritizations based on data. • Continuously evaluate features informed by user research, market trends, and internal feedback loops, leveraging data to validate or pivot ideas prior to development. Execution & Delivery • Collaborate closely with software engineers, data scientists, and UX designers to balance speed, quality, and simplicity. • Foster a culture of agility, carefully navigating the short-term trade-offs of rapid deployment against long-term technical debt. Stakeholder Orchestration • Act as a crucial liaison between business leadership, operational partners, regulatory authorities, and global technology platforms. • Navigate disagreements constructively, facilitate cross-agency alignment, and drive systemic value across the organisation. Mentorship & Leadership • Take full ownership of broad, ambiguously-scoped projects. • Synthesise complex data into clear strategic recommendations. • Proactively drive workstreams and mentor junior team members to actively raise overall team capability and productivity. What We Are Looking For • Proven experience in product management, with a track record of independently owning assigned tasks or leading complex, end-to-end delivery of ambiguous projects. • Strong analytical intuition with the ability to identify and mitigate risks from both a technical and market perspective. • A profound sense of ownership to identify opportunities, recommend process improvements, and take calculated risks while learning from both successes and failures. • A commitment to collaborative growth: you proactively offer help, constructively challenge existing processes for continuous improvement, and share successes and failures openly to ensure team success.