Senior Salesforce Analyst

The Senior Analyst will support investor application platforms, focusing on system enhancements, production support, and delivery of scalable solutions across a global asset management environment. The role blends hands-on Salesforce configuration/development with business collaboration to enable digital and operational improvements. Key Responsibilities Salesforce Development & Delivery • Lead configuration, customization, and enhancement of Salesforce (Sales Cloud) • Design and develop solutions using Apex, LWC, Visualforce, SOQL, and Salesforce Flow • Build and maintain scalable, metadata-driven architecture • Translate business requirements into technical specifications and solution designs • Manage full SDLC: design, build, test, deploy, and documentation Integration & Data Management • Develop and support REST/SOAP API integrations across platforms • Perform data analysis, complex queries, and support data migration/reconciliation • Troubleshoot system and integration issues with root-cause resolution focus Stakeholder & Support • Work closely with business and technical teams to deliver enhancements and resolve production issues • Provide ongoing application support, including tickets and enhancement requests • Communicate technical concepts clearly to both technical and non-technical stakeholders Continuous Improvement • Stay updated with Salesforce releases and best practices • Identify opportunities for automation, optimization, and new technology adoption • Contribute to documentation and knowledge sharing Requirements • 5+ years Salesforce development experience (Sales Cloud) • Solid hands-on expertise in:Apex (classes, triggers, test classes)Lightning Web Components (LWC)Visualforce, SOQLSalesforce Flow / automation tools • Experience in REST/SOAP APIs and system integrations • Excellent analytical and problem-solving skills • Experience working in Agile environments (sprints, backlog, stand-ups) • Ability to manage multiple priorities independently • Excellent communication skills across technical and business team. • Salesforce Platform Developer I (completed or in progress); Platform Developer II / Admin certification. • Exposure to financial services / transfer agency / data reconciliation environments • Tools exposure: Snowflake, Workato, Jira, Azure, C#, JavaScript/HTML • Computer Science or related degree EA License : 02C3423 EA Personnel : R22108699