Administrative Support/Customer Service Officer

Job Responsibilities • Provide administrative and customer service support to students, parents, staff, and visitors. • Handle walk-in, phone, and email enquiries. • Support short courses, assessments, and test centre operations, including student verification. • Assist with issuing documents, materials, stationery, and other items. • Manage room keys and support room opening and closing. • Maintain cleanliness of the reception/counter area. • Coordinate classroom facilities and liaise with Facilities Management when required. • Update and schedule content on digital display panels. • Assist with basic logistical duties, including stock arrangement and movement of classroom furniture Requirements • Experience in Customer service and administrative support • Experience in a school or education environment is an advantage. • Strong communication and interpersonal skills. • Able to communicate confidently with students, parents, vendors • Experience with digital display/content management systems is an advantage. • Comfortable handling basic logistical and classroom support duties.