M&E Manager

Role Function: Responsible for leading the M&E Team to deliver high level of Property Management services for a mixed development. Key Responsibilities: M&E Systems • Responsible for the overall day-to-day maintenance and operations of M&E systems including Electrical Installation, ACMV system, Lighting, Generator Sets, AV System, Fire Protection System, Elevators & Escalators, Telecommunication, Kitchen Exhaust System, Grease Interceptor system, Wi-fi System, etc. • Monitor and maintain the efficient and safe operation of all M&E & related systems to ensure smooth operations. • Ensure all systems operate in accordance with the system design and operation intent. • Develop and monitor preventive and comprehensive maintenance plan for the systems. • Plan and procure parts & maintenance services within set budget. • Coordinate and supervise maintenance activities to ensure contractors / vendors and technicians complete all repair and maintenance work within the required timelines and standards. • Carry out ad-hoc project works to enhance the M&E and related systems. • Review and approve tenant fit-out applications. • Prepare Expense Approvals and Proposal Papers for client’s approval. • Manage the delivery of excellent customer services consistent with the required service standards. • Forecast, plan and prepare budget and monitor expenditure within the approved budget. • Liaise with and ensure professional management of tenants, business partners, government agencies, vendors/ suppliers. • Member of CERT Team preferred. • Prepare and submit monthly reports. • Lead and supervise the M&E team to achieve set KPIs. • Assist in tender process, such as prepare tender specifications, conduct site show round and do tender clarification. • Work closely with other departments to deliver the above duties. Sustainability • To monitor utilities consumption and reading of building equipment and fittings for irregular consumption and take corrective measure if necessary. • Prepare quarterly sustainability report with trending and analysis. • Ensure Green Mark compliance and work closely with Green Mark consultant. • Drives sustainability initiatives. Emergency • To lay down procedures and contact numbers of persons to be contacted for dealing with emergency situations such as pipe burst, fire, power failures, structural damage, etc. • To ensure the implementation and maintenance of the OMS system in accordance to establish organizational standard. Reporting & Budgeting • Prepare accurate, timely and completed reports, including monthly performance reports and variance reports for review by senior management. • Prepare annual budgets and quarterly reforecasts relating to the operating expenditure under your charge. • Manage all accounts payable for the property, including collection, and approval of invoices. • Respond to problems and concerns and ensures compliance with rules and regulations. Performance Indicators: • Successful completion of scheduled activities. • Achieve KPIs. • Achieve target deliverables for business plans, monthly reports and budgets. • Attain best value for money outcomes on service contracts and facilities cost services. • Ensure that a high level of professionalism and customer service are always maintained. • Ability to work under pressure and meet set timelines. • Client and tenant’s customer satisfaction. • Meet standards and audit requirements. Knowledge/Experience: • Degree in Mechanical/ Electrical Engineering or its equivalent with at least 3-5 years of experience; or • Diploma in Building Services/ Mechanical/ Electrical or its equivalent with at least 5-8 years of experience. • Relevant experience in managing high rise commercial buildings or mixed developments. • Knowledge of operation, maintenance, fit out practices and related local ordinances. • Experience in formulating and implementing maintenance policies and procedures, project management for capital works. • Independent with integrity, innovative, proactive and resourceful. • Good organization, problem solving and communication (verbal and written) skills. • Managerial experience is essential and ability to work under pressure. • Good interpersonal skills with team player qualities to manage both internal and external stakeholders. Attributes/Behaviours: • Pro-active and achievement orientated. • Flexible. • Team player. • Practical approach with a “can do” attitude.