Order Processing Executive (Food indus, North, 5 days office hours)

Customer Experience Executive/ Order Processing Executive (Food indus, North, 5 days office hours) We are seeking a customer-focused professional to support end-to-end customer service operations and ensure a positive customer experience throughout the service journey. Key Responsibilities • Manage customer enquiries and service requests through various communication channels. • Coordinate with internal stakeholders to support efficient order fulfilment and service delivery. • Monitor and follow up on customer issues to ensure timely resolution. • Maintain accurate records and documentation related to customer interactions. • Support continuous improvement initiatives by identifying service enhancement opportunities. • Build strong customer relationships and contribute to customer satisfaction and retention. • Prepare reports and provide updates on customer service activities. • Support additional administrative or operational duties as required. Requirements • Diploma or Degree in Business, Customer Service, Supply Chain, or related disciplines. • Experience in customer service, customer support, sales support, order management, or similar functions. • Strong communication, coordination, and problem-solving skills. • Comfortable working with ERP, CRM, or business systems. • Able to work independently and collaborate with cross-functional teams. Interested? please submit your application to winnie.chen(at)manpower.com.sg to have a quick discussion! Personal Reg No: R1980765 | EA License No: 02C3423