Customer Service/Frontline Services - Ongoing opportunities

CUSTOMER SERVICE /FRONTLINE SERVICES – ONGOING OPPORTUNITIES We are assisting our clients with ongoing recruitment for Customer Service and Frontline Service positions across Singapore. JOB RESPONSIBILITIES Depending on the position, duties may include: • Attending to customer enquiries through various communication channels • Providing accurate information and assistance to customers • Handling appointments, registrations and service requests • Processing documents, applications and transactions • Following up on enquiries and requests • Maintaining proper records and documentation • Handling feedback and escalating matters where required • Providing general administrative and operational support JOB REQUIREMENTS • Relevant customer service, frontline or administrative experience will be an advantage • Good communication and interpersonal skills • Service-oriented and professional • Patient, courteous and able to handle enquiries effectively • Good organisational skills and attention to detail • Comfortable using computer systems and Microsoft Office applications • Able to work independently and as part of a team EMPLOYMENT DETAILS • Monday to Friday, 5-day work week • Work locations are island wide and will depend on the specific position • Salary will be commensurate with the job scope, relevant qualifications, skills, experience and prevailing market rates • Where the position falls under applicable Occupational Progressive Wage requirements, the prevailing requirements will apply • Working hours and employment duration will vary according to the specific position Interested candidates are invited to submit their updated resume for our consideration. Only shortlisted candidates will be notified via email. EA License No: 96C4864 Reg. No.: R1106922 Goh Khar Keow