Application Processing & Customer Service Officer

Responsibilities • Process and verify applications ,including checking supporting documents for completeness. • Perform accurate data entry and maintain application records. • Handle enquiries via phone and email and provide timely responses. • Coordinate with the card printing and delivery service provider on card production and delivery. • Receive and mail completed cards to applicants and maintain proper records and reports. Requirements • Relevant experience in administration, data entry or customer service. • Good attention to detail and accuracy. • Good communication skills, both written and verbal.