Sports Desk Associate

What you will be doing • Assigned at the Sports Booking Counter to attend to members during shift hours. • Handle any walk-in/phone request for members' bookings and any related enquiries • Use of POS System and other payment systems to process members booking • Support the process bookings administration of sport activities and recording of booking information (take bookings / issue booking chits and keys to the facilities where applicable / turn on or off the facilities lights where applicable). • Assist with the Issuance of towels and locker keys to members and ensure members sign-out and sign-in for them accordingly. • Ensure related keys, equipment and towels are returned by members after use. • Handle registration and withdrawal of sports activities and training programs • Assist in administrative duties (data entry, handling of mailers / letters & correspondences, replenishment of items for the counter etc.) • Any other duties as assigned by the respective Head of Department / Immediate Superior from time to time. What we are looking for • Preferably GCE N/O Levels (or equivalent) or ITE Nitec/Higher Nitec in Services Management / Hospitality Operations / Event Management / Sport Management / Business Administration; • Proficiency in oral and written English, another language is a plus (to liaise with the English & Mandarin-speaking associates); • At least 1 year of working experience in the hospitality industry handling frontline services; • Candidates without experience are welcome; • Good communication and interpersonal skills; • A positive disposition and strong team player; • Proficiency in Microsoft Office skills required; • Rostered rotated shift.