Desktop Support Engineer (Chinese Speaker)

Employment Type: 2-Year Contract (Renewable) Work Location: Pasir Ris Working Hours: • Monday to Thursday: 8:30 AM – 6:00 PM • Friday: 8:30 AM – 5:30 PM Nationality: Singaporean / SPR/ Malaysian Job scope: • Provide basic troubleshooting support over the phone/email and deskside for technical issues related to desktop/network and hardware issues • Log issues and follow up until closure • Provide technical advice on functional features on hardware/software peripherals • Provide deskside support to office users to resolve the technical issues on their devices • Assist the Systems team to support end-user deployment projects when needed Requirements • Speak fluent Chinese as need to interact with the Taiwanese colleagues as well as being able to read/write simple emails in Chinese • Diploma in Engineering or Information Technology • 2 years of experience • Able to work in work & Clean Room environment as some of the system will be at the cleanroom • Must be able to support desktop in term of hardware & software