IT Administrator (Until 31 March 2027)

Employment Type: 1 Oct 2026 - 31 Mar 2027 (Contract) Working Days: Monday to Friday (Office hours) Location: Thomson Rd (Caldecott MRT) Eligibility: Singaporean ONLY Job Summary Provides administration support to the IT Operations Team deployed at the customer site. Responsibilities • Submit service request tickets in ITSM upon requests from support teams or clients and track completion to meet predefined turnaround times • Track and maintain accurate counts of clean laptops to support operational readiness • Schedule appointments for various activities to ensure smooth coordination and timely execution • Monitor and update asset inventory records in the storeroom to maintain accurate stock levels • Perform ad-hoc administrative duties as assigned to support IT Operations team efficiency Preferred competencies and qualifications • Basic knowledge of using ITSM tools to facilitate service request management • Proficiency in MS Word, Excel, and PowerPoint for documentation and reporting • Good oral and written communication skills to interact effectively with team members and clients • Basic technical skills in End User Computing Devices (EUCD) to assist with device-related tasks • At least 1 year of experience in a similar administrative support role