Functional Business Analyst

JD The Functional Business Analystwill support Project Beacon, UOB’s initiative involving stablecoin / tokenisedmoney capabilities and related digital channel experiences, working end-to-endfrom journey definition and requirements through Target Operating Model (TOM),delivery support, and test validation. The role partners closely with PaymentsBusiness Analysts, Product Owners, Technology, Operations, and Risk/Complianceto deliver compliant, scalable solutions across wallets, tokenised settlementflows, and channel integrations. 1) Requirements Analysis &Elicitation (Stablecoin / CBDC scope) • Collaborate with business stakeholders and Payments BAs to elicit and validate business requirements for tokenised money use cases (e.g., issuance/minting, redemption/burning, transfers, on/off ramp, settlement, reconciliation). • Analyse and document “to-be” processes and conduct impact assessment across channels, operations, settlement, reporting, risk controls, and downstream systems. • Define detailed functional and non-functional requirements covering: wallet and account linking models; address management and whitelisting/blacklisting; authentication/authorisation and entitlements; maker-checker, limits, and approvals; compliance controls (screening triggers, audit trail, monitoring, reporting); data requirements (event logging, traceability, extracts); resiliency and operational readiness requirements. • Identify, monitor, and manage requirement risks/issues and proactively prevent scope creep. 2) Digital Channels – End-to-EndJourney Ownership • Own end-to-end channel journeys for Project Beacon capabilities across relevant digital platforms (e.g., corporate portal, mobile, APIs) including initiation, confirmation, receipts, history/status, and exception handling. • Define multi-role journeys (initiator/approver/admin), entitlements, and service-request flows aligned to corporate controls. • Work with UX and Technology to ensure journeys are intuitive, compliant, scalable, and aligned with payments/tokenised-money domain constraints. 3) Target Operating Model (TOM)& Run-State Design • Develop / contribute to the Target Operating Model jointly with Payments BA and Operations: process flows, RACI, controls, SLAs, handoffs, exception management, and reconciliation. • Define Day-2 run-state needs: monitoring, incident response, user support, investigation flows, and audit-ready evidence/logging requirements. • Support change impact assessment from current state to target state for people, process, and technology. 4) Team Collaboration &Delivery Support • Transition requirements to System Analysts and Engineering teams with clear traceability, acceptance criteria, and a maintainable knowledge base. • Work with Test Manager/UAT to translate requirements into test scenarios and ensure coverage for wallet lifecycle events, entitlements/approvals, limits, compliance triggers, negative flows, edge cases, and operational exceptions. • Provide Train-the-Trainer enablement and support operational readiness for go-live. 5) Testing, Defect Triage &Scope Management • Review and validate test cases; clarify test findings and classify as defect vs. change request. • Perform impact assessment and estimation for change requests, supporting release decisions and deployment planning inputs. • Write functional release notes and contribute to deployment and cutover planning. 6) Stakeholder Management &Governance • Act as a single point of accountability for functional clarity across business, payments, and technology stakeholders. • Challenge requirements constructively by pushing back on unnecessary complexity and proposing alternative, industry-aligned solutions. • Maintain strong governance on requirements baseline, traceability, and sign-off readiness. Experience & Background • Bachelor’s degree in Engineering, Business, Finance, or equivalent. • Minimum 10+ years of relevant banking and/or consulting experience with strong exposure to Business Analysis roles. • Strong analytical, problem-solving, and process design skills with ability to translate analysis into solutions that meet business objectives. • Good understanding of technology and operational processes across banking functions; familiar with change management and project delivery fundamentals. • Strategic forward-thinking approach to challenges with strong communications, influencing, negotiating, and stakeholder management skills. • Passionate, diligent, resilient; ability to thrive in ambiguity and deliver under tight timelines. Domain (Project Beacon) Mandatory: • 8–15 years’ experience in Business Analysis / Functional Analysis. • 5+ years’ experience in Digital Channels and Transaction Banking / Payments. • Strong capability in capturing and elaborating requirements (e.g., JIRA user stories) and Agile product/project delivery experience. • Working knowledge of CBDC concepts (retail/wholesale models, settlement constructs, roles of intermediaries). • Working knowledge of stablecoin concepts (issuance/redemption lifecycle, transfer and settlement flows, governance and controls at a conceptual level). • Working knowledge of wallet concepts (custodial vs. non-custodial at a conceptual level, address management, authorisation/signing concepts). • Ability to design end-to-end channel journeys, acceptance criteria, and operational flows including exceptions and reconciliation touchpoints. Nice to have: • Knowledge of payments and regulatory differences across Singapore, Malaysia, and Hong Kong. • Awareness of competitor offerings (e.g., DBS / Citi) and digital banking trends for channels and payments. • API and/or SWIFT integration exposure; experience with platform integration patterns and data flow mapping. • Exposure to tokenisation platforms / DLT-based settlement initiatives and operationalisation of new rails. Personal Qualities • Articulate communicator with thought leadership; able to engage CXO stakeh…