Supply Chain SOC– 24/7 Security Operations Centre

📍 Location: Logistics GSOC / Supply Chain Monitoring Desk 💼 Position: Supply Chain SOC Specialist 🕐 Working Environment: 24/7 rotating shifts, including nights, weekends & public holidays 📋 Employment Type: Full-time – dedicated shipment monitoring desk We are looking for an experienced Supply Chain SOC Specialist to join our Logistics Global Security Operations Centre (GSOC), supporting real-time shipment monitoring and supply chain security operations. 🔹 Key Responsibilities • Monitor active supply chain shipments through approved monitoring platforms, including dashboards, alerts, route status, location updates and tracking-device status • Monitor and follow up on elevated-risk, delayed, overdue and incident-related shipments • Assess and manage security alerts including route deviations, unauthorized/prolonged stops, tracking loss, geofence violations, tamper alerts and cargo-theft indicators • Verify alerts and coordinate with Logistics teams, carriers, drivers, platform support and relevant stakeholders • Escalate suspicious, high-risk or confirmed security incidents in accordance with approved procedures • Support incident response, recovery activities and investigations where required • Maintain accurate SOC logs, trackers and incident records, including escalation details, supporting evidence and case references • Conduct proper shift handovers and provide timely updates, notifications and operational reports • Report platform or communication disruptions and support approved alternate monitoring methods • Identify recurring risks, trends and opportunities for process improvement 🔹 Requirements • Diploma or Degree in Security, Logistics, Supply Chain, Business or a related discipline • Minimum 5 years of experience in SOC/GSOC, Supply Chain Security, Logistics, Transportation, Control Tower, Incident Management or Command Centre operations • Strong analytical, problem-solving and decision-making skills • Experience managing incidents, escalations and stakeholder communications • Able to work independently in a fast-paced operational environment • Strong verbal and written communication skills • Proficient in Microsoft Office applications • Able to work in a 24/7 rotating shift environment ⭐ Preferred Qualifications • Experience with shipment monitoring, GPS tracking, telematics or supply chain visibility platforms such as Overhaul • Experience supporting high-value or high-risk cargo movements • Experience in regional or global operations centres • Sound understanding of transportation, logistics and supply chain operations 🛡️ Key Competencies Critical Thinking | Situational Awareness | Risk Assessment | Incident Management | Stakeholder Management | Communication | Attention to Detail | Multitasking | Teamwork | Composure Under Pressure Join our professional Logistics GSOC team and play a key role in monitoring and protecting critical supply chain movements. Thank you 🙏🏻 T&Cs Apply