Service Crew

Job Responsibilities • Welcome guest in a warm and friendly manner. • To provide excellent customer satisfaction through exceeding expectations of guests. • To provide excellent customer service to guest in a timely and friendly manner, ensuring diners a pleasant dining experience. • Upsell promotional items. • To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any). • Perform day to day pre-opening and closing activities as per SOPs. • To adhere to service SOPs. • Ensure that food hygiene and safety standards are maintain and comply. • Maintain day to day outlet cleanliness. • Perform general housekeeping and equipment maintenance duties. • Report on time, in proper uniform and grooming standard. • Work together with other team members to provide good quality service. • Assist in dishwashing duties as and when required. • Execute any other duties as assigned. Education • Min. GCE “N”/ “O” Level, customer service certificate or any related fields. Experience • No experience/ At least 1 year of experience working in customer service or relevant experience in F&B. • Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment. Benefits • Staff Discount • Medical Benefits • Meal Benefits • Career Progression • Flex-health Benefits