Front Desk and Marketing Assistant

Front Desk & MarketingAssistant Fresh graduates | Customer Service | Content Creation Kelly OrientalGroup is a growing premium wellness and aesthetic brand in Singapore. We arelooking for a friendly, energetic and creative individual to support our frontdesk, customer service and social media marketing activities. Key Responsibilities Front Desk & CustomerService • Welcome customers and represent the company professionally at the front desk • Handle customer enquiries through phone calls, WhatsApp and social media • Manage appointment bookings, confirmations and reminders • Maintain customer records and support daily front desk administration • Learn about aesthetic treatments, customer needs and industry trends • Assist with packing online orders and coordinating basic logistics matters • Support other operational and administrative duties as required Marketing & Social Media • Support the Marketing Team with social media content, filming and promotional activities • Assist with account positioning, personal branding and maintaining a consistent content style • Support the filming and management of multiple Xiaohongshu accounts • Create content for Xiaohongshu, TikTok, Instagram and Facebook • Assist with copywriting, video filming, editing and Canva designs • Support content promotion, paid advertising and customer conversion activities • Coordinate KOL collaborations, promotions and marketing campaigns • Monitor platform updates, competitors and social media trends Language Requirements As this role is based at the front desk and involvesserving customers from different countries, strong communication skills areessential. • Strong spoken and written Chinese is required for Chinese-language content and customer communication • Fluent spoken English is required to serve international customers professionally • Candidates must communicate clearly, confidently and professionally in both English and Mandarin • English and Mandarin communication skills will be assessed during the interview through conversation and customer-service role-play Requirements • Friendly, customer-focused and willing to learn • Passionate about the aesthetic beauty and wellness industry • Creative with a good sense of content, design and social media trends • Comfortable with filming and creating short-form videos • Good communication and teamwork skills • Familiarity with TikTok, Instagram, Xiaohongshu or other social media platforms is an advantage • Customer service, beauty, wellness or social media experience is an advantage • Familiarity with the Singapore or Malaysia customer service environment is preferred • Available to start immediately or within a short notice period is preferred Fresh graduates and candidates without relevantexperience are welcome to apply if they are eager to learn and passionate aboutdeveloping a career in the aesthetic beauty industry. Job Type: Full-time Salary: From S$2,000 per month Work Location: Eastern Singapore, near the Circle Line Work Arrangement: On-site only