Operation Manager(Warehouse & Logistics[Changi/Proficiency in inventory management systems (e.g., SAP, NetSuite, or similar ERP)

Job Summary We are seeking a proactive and detail-oriented Operations Manager to lead our Warehouse and Logistics team. This role is critical in ensuring smooth, cost-effective distribution and inventory operations that directly impact our customer satisfaction and bottom line. The ideal candidate will have a strong background in logistics, inventory management, and team leadership, with a keen focus on efficiency, accuracy, and continuous improvement. Key Responsibilities · Warehouse Management o Oversee day-to-day warehouse operations, including receiving, storage, picking, and dispatch. o Ensure proper stock handling, labeling, and organization to maintain inventory accuracy. o Monitor warehouse performance and implement continuous improvement strategies. · Logistics & Distribution o Plan, schedule, and optimize delivery routes and trips to ensure timely distribution with cost efficiency. o Supervise the logistics team and third-party transport providers to meet delivery KPIs. o Resolve transportation issues and ensure compliance with safety and regulatory requirements. · Inventory Control o Maintain accurate stock levels and implement procedures to prevent stock-outs. o Monitor and manage inventory aging to reduce and prevent stock obsolescence. o Coordinate regular stock counts and reconciliations. · Team Leadership & Development o Lead, train, and mentor warehouse and logistics staff to ensure high performance and accountability. o Foster a safety-first culture and uphold operational standards and protocols. · Reporting & Analysis o Track and report key operational metrics including delivery trip efficiency, cost per delivery, stock-out frequency, and inventory aging. o Provide actionable insights to senior management for operational planning and improvements. Key Performance Indicators (KPIs) · Number of trips delivered per period with adherence to cost benchmarks · Zero or minimal stock-outs across all product categories · Reduction and control of inventory obsolescence · On-time delivery rate · Warehouse accuracy and productivity metrics · Inventory turnover ratio Qualifications & Experience · Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field. · 5+ years of experience in warehouse and logistics management. · Strong leadership and team management skills. · Proficiency in inventory management systems (e.g., SAP, NetSuite, or similar ERP). · Excellent problem-solving and organizational abilities. · Strong communication and stakeholder management skills. Preferred Skills · Experience implementing cost-saving initiatives in logistics or warehousing. · Familiarity with lean warehousing practices and process optimization. · Certification in supply chain (e.g., CSCP, APICS) is a plus.