Lead Consultant - Client Services, Health & Benefits

The Role • Responsible for managing customer relationships in the area of health & benefits • Define the scope of the methodology and proposal preparation and consulting contracts. • Project management of clients, guaranteeing delivery on time, within budget and with high quality • Manage H&B vendor renewals and negotiations • Design efficient plan designs and funding arrangements that fit client’s need. • Demonstrate proficient writing, oral presentation skills in client reports, recommendations, and presentations • Provide claims analysis reports, including loss ratio, frequency of the use, member profile, etc. • Provide annual benchmarking comparison relating to H&B clients • Internal system updates relate to benefits matters • Analysis about theadvantages and disadvantages of the planfunding model (insured or self-insured); development of performance indicators for monitoring results • Legislative updates: communicate Human Resources team any changes in local laws related to group life insurance, medical and dental benefits; and potential direct and/or indirect impacts on the company’s current benefits programs - The Requirements • Minimum of 5 years experience in a Health & Benefits consulting or brokerage role, or from a C&B function in industry. • Meet requirements of the following including: BCP, ComGI, PGI, HI, M5, M9 and M9A papers (M9A is preferred but not mandatory) • Excellent ability to communicate effectively with a strong focus on customer service • Good oral and written communication skills • Deep knowledge of the Singapore vendor marketplace • Technical proficiency in Singaporean employee benefits • Broad understanding of compliance issues related to local legislation • Proficiency in Microsoft Office (especially Excel and Word); • Proficiency in English language • Client Focus • Influence and Selling • Results Focus • Collaboration • Thought Leadership and Innovation Equal Opportunity Employer