Manager, Training

KEY RESPONSIBILITIES INCLUDE: • Design, develop and deliver training programs to meet the training needs of INCOME sales force using different methodologies. • Design competency assessment tools for competency-based learning • Evaluate the overall effectiveness of training interventions • Ensure training programs comply with company/industry requirements through regular reviews and revisions of training material • Develop and deliver ad-hoc training programs and E-Learning modules to support business objectives • Manage and execute all levels of distribution training which includes new hires induction, sales/soft skills, product and sales advisory process training • Build and strengthen rapport with stakeholders to appreciate training needs, communicate training standards and expectations and facilitate transfer of classroom learning to the workplace • Collaborate with colleagues from other departments to achieve business objectives • Monitor and measure training KPI (Key Performance Indicators) • Maintain professional and technical knowledge by attending professional development workshops, reviewing training related publications, establishing networks, benchmarking best practices and participating in professional societies • Any other projects or tasks as assigned Requirements: • Degree in any discipline • CMFAS M5,M9,M9A, Certificate in Health Insurance is a must • Advanced Certificate in Training & Assessment preferred • Minimum 3 years of sales experience and/or 3 years of sales training experience in the financial services industry • Experienced in developing and delivering the full spectrum of financial planning and sales training programs will be advantageous • Experienced in selling/training life insurance, health insurance and wealth management solutions, and working with mass affluent or High Net Worth clients • Collaborative individual with good communication and interpersonal skills