Sr. Product Quality Engineer

Job Description – Product Quality Engineer (PQE) Position Summary The Product Quality Engineer is responsible for ensuring product quality and reliability throughout the manufacturing lifecycle. This role owns product/process health indicators, drives systematic corrective actions, supports NPI transitions, and ensures customer satisfaction through robust quality controls and issue resolution. Key Responsibilities 1. Quality Control & Process Effectiveness • Assess and recommend improvements to QC procedures to enhance effectiveness and efficiency. • Own and monitor QA product/process health indicators (e.g., DPPM) and quality dashboards. • Analyze QA/Test/Process failures and drive structured, systematic corrective and preventive actions (e.g., ICAR/CAR). 2. Cross‑Functional Collaboration • Participate in and lead cross‑functional teams for product quality and reliability improvement projects (both NPI and sustaining). • Work closely with NPI teams to coordinate and implement new products into mass production. • Collaborate with engineering, production, supplier quality, and customer‑facing teams on quality escalations and improvement activities. 3. Defect Management & Lot Disposition • Perform defect verification, root cause analysis, containment, and follow‑up on quality issues. • Perform lot disposition, shipment blocking/approval, and oversee quality release decisions. • Generate, implement, and close ICARs/CARs in timely manner. 4. New Product Introduction (NPI) Support • Provide technical evaluation support for NPI builds. • Monitor corrective actions, qualification progress, and production readiness. 5. Customer Quality Management • Analyze and follow up on customer‑reported problems and ensure timely containment, corrective action, and communication of status. 6. Reporting & Documentation • Prepare quality reports, data analysis summaries, and audit‑related documentation. • Ensure quality documentation and procedures are properly maintained and compliant with internal QMS requirements. Additional Expectations • Lead continual improvement activities through defining test/process problems that drive quality excursions. • Support ISO audit preparation and quality metrics performance reviews. • Practice risk‑based thinking and contribute to process FMEA/PFMEA updates where required.