6 months Contract Customer Service Assistant

• Handle incoming customer enquiries via phone calls • Create, update, and manage customer service cases in the system • Coordinate and process spare parts requests for service cases • Arrange and schedule technician visits based on customer requirements • Follow up on open cases and ensure timely closure • Maintain accurate records and provide administrative support to the customer service team • Work closely with internal departments to ensure efficient service delivery • Ad-hoc duties as assigned Requirements: • Training will be provided • Working Location: Ubi • Working Hours: Mon to Fri (9am - 6pm) • Salary: Up to $2600 • Able to commit for 6 months contract (Subject to extension or conversion to perm) • Able to start work within short notice How to apply: Interested applicants kindly state your expected salary, last drawn salary and starting date. We regret to inform that only shortlisted candidates will be notified. Log on to www.e-cruitteam.com.sg for more job opportunities! EA Personnel: Wong Lin Lin EA Reg ID: R1659675 EA Licence No.:19C9603