Service Host (Café Quenino) - Artyzen Singapore Hotel

Job Highlights • Dynamic working environment • Open and collaborative culture Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met. Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng. Responsibilities: • Assist with the set-up of the restaurant, ensuring that all areas are clean, tidy, and well-presented. • Greet guests as they arrive and show them to their table. • Provide menus and make recommendations to guests based on their preferences. • Take orders and ensure that they are accurately recorded and transmitted to the kitchen. • Serve food and drinks to guests in a timely and professional manner. • Check on guests regularly to ensure they are satisfied with their meals and to address any concerns they may have. • Handle any guest complaints or issues with a positive attitude and find a quick resolution. • Ensure that all guests are properly billed and that payments are processed accurately. • Assist with cleaning and maintaining the restaurant during and after service • Maintain accurate records of inventory, orders, and sales on each shift • Ensure the restaurant is well presented at all times Qualifications: • Previous experience in a similar role in the hospitality industry will be an added advantage. • Excellent communication and customer service skills. • Ability to work well in a team environment. • A strong attention to detail and a passion for delivering exceptional service. • Ability to work in a fast-paced environment and under pressure. • Willingness to work flexible hours including weekends and holidays. • Ability to stand and walk for extended periods of peak mealtime. • Excellent communication and interpersonal skills, with the ability to work as a team. • Good command of written and spoken English. • Adaptable and outgoing with excellent interpersonal skill. • Ability to work under pressure and be flexible. • Passionate and enthusiastic with a positive ‘can-do’ attitude.