Technical Support Assistant Manager (Motion Control)

• Company: Industrial Components Provider • Technical Support (Motion Control) - Assistant Manager (20338) About the role Provide advanced motion-control application support to Sales, Technical Sales and customers through product selection, sizing, configuration, tuning, integration and troubleshooting. Key responsibilities • Review customer machine requirements and recommend suitable motion-control products or configurations. • Support PLC, EtherCAT, motion-controller, servo-drive and motor applications. • Perform motion-system, motor and actuator sizing and advise on system architecture. • Support parameter setting, servo tuning, communication setup and integration. • Diagnose motion, communication and performance problems and recommend corrective action. • Conduct product testing, demonstrations and technical evaluations. • Attend customer visits for advanced technical discussions and develop technical references or training. Requirements • Degree in Electrical, Electronics, Mechatronics, Automation, Robotics or a related discipline. • Hands-on motion-control or automation experience in factory automation. • Practical experience with PLCs, EtherCAT, motion controllers, servo systems and industrial automation. • Experience in configuration, sizing, parameter setting, tuning, integration and troubleshooting. • Able to manage multiple technical cases and communicate recommendations clearly to customers. Interested applicants please apply directly for further shortlisting review. We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities. By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration. Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions, EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above. PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower. Please find Privacy Policy Agreement from the below link. http://www.pasona.com.sg/privacy.html Jeffrey Koh Kok Ann EA Registration No: R1770345 Pasona Singapore Pte Ltd 1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246 EA License No:90C4069