Supervisor (FOH)

Job Summary You will oversee daily restaurant operations to deliver efficient service, uphold quality and hygiene standards, manage staff, and ensure customer satisfaction in a dynamic F&B environment. Responsibilities • Supervise daily restaurant operations to ensure efficient service delivery and high-quality guest experiences • Monitor and maintain food quality, cleanliness, and hygiene standards to comply with safety regulations • Manage customer feedback and implement service recovery actions to improve guest satisfaction • Oversee opening and closing procedures to guarantee operational readiness and security of premises • Manage inventory levels and coordinate with suppliers to maintain consistent stock availability • Conduct staff briefings and support training initiatives to enhance team skills and performance • Ensure compliance with food safety and workplace safety standards to maintain a safe working environment • Collaborate with kitchen and service teams to coordinate smooth and efficient restaurant operations Required competencies and certifications • Minimum 2 years of experience in the F&B or hospitality industry • Proficient command of English to communicate effectively with staff and customers • Ability to work in a fast-paced environment, including shifts, weekends, and public holidays Preferred competencies and qualifications • Prior supervisory experience in a restaurant or hospitality setting • Strong leadership skills to guide and motivate teams • Effective communication skills to manage staff and customer interactions • Customer service-oriented attitude with a pleasant personality