Customer Service Associate (Contract - Minimum 4 Months)

SUMMARY: We are looking for a dynamic and customer-centric individual to be a member of our customer service team. You will play an integral role as you are the first point of contact for our valued customers, providing top-notch service and assistance. Main duties and responsibilities • Generate daily customer’s order and ensure delivery is met • Sorting of returned invoices, issuance of debit and credit notes • Work closely with internal & external customers to ensure all invoices are properly collated for timely submission to internal/external portal • Establishes and maintains excellent relationships with both internal and external customer • Perform other ad-hoc duties that may be assigned from time to time Job requirements • Strong communication skills, both verbal and written • Customer-focused with a genuine passion for helping people • Able to work on weekends and public holidays (Overtime shall be compensated) • Basic computer proficiency • Relevant call centre or customer service experience preferred but fresh graduates are welcome to apply Working location 23 Chin Bee Avenue, Singapore 619943 (Nearest MRT: Boon Lay) We regret that only shortlisted applicants will be notified.