Food & Beverage Supervisor

Shangri-La Rasa Sentosa, Singapore We are looking for a Food & Beverage Supervisor to join our team! As a Food & Beverage Supervisor , we rely on you to: • Interact and engage with guests and maintains high quality service standards • Supervise, lead and train team members • Handle guest complaints effectively and professionally • Consistently looking to increase satisfaction levels for guests • Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc. • Take responsibility, in partnership with the managers for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet • Maintain Food Hygiene and Safety Standards, knowledgeable with audit protocol. We are looking for someone who: • Enjoys delivering high quality guest service with a welcoming manner • Has experience working in a hotel/resort environment in delivering Food & Beverage services. • Has experience in managing outlet in an outdoor environment • Experience in leading a team of service crews • Knowledgeable in beverages knowledge such as bartendering added advantages. • Involve in F&B marketing and promotions • Willing to work shifts We Offer • 5-day work week • Learning and Development opportunities for career development • Medical and insurance coverage • Special employee discount within Shangri-La Group • Duty Meals and shuttle bus provided