Host / Guest Relations

Our client, an established F&B and entertainment brand integrating Sichuan cuisine, dining and live music , is seeking a Host / Guest Relations team member to support its restaurant operations at Far East Square. The successful candidate will serve as one of the key front-of-house representatives and first points of contact for guests, supporting reservations, seating arrangements, guest engagement and the overall customer experience. Key Responsibilities • Welcome and engage guests upon arrival. • Manage reservations, walk-ins and waiting lists. • Coordinate table allocation and seating arrangements. • Escort guests to their tables and maintain smooth guest flow during busy service periods. • Introduce restaurant concepts, promotions, events and live-music arrangements when appropriate. • Attend to guest enquiries and special requests. • Coordinate closely with Restaurant Managers and service staff to support smooth daily operations. • Assist with guest feedback and basic service recovery. • Maintain a professional and presentable reception and entrance area. • Support guest engagement during events and live performances. • Perform other front-of-house duties as assigned by management. Requirements • Relevant customer-facing experience in F&B, hospitality, entertainment, events or similar environments is preferred. • Confident and comfortable engaging with customers. • Good communication and interpersonal skills. • Service-oriented with a professional approach when attending to guests. • Energetic and comfortable working in a lively restaurant and entertainment environment. • Able to handle reservations, seating arrangements and guest-flow coordination. • Able to work effectively as part of a front-of-house team. • Comfortable working evening/night shifts, weekends and public holidays according to roster. Working Arrangement • 6-day work week • Off Day: As per roster • Evening / night working hours • 1-hour break • Working hours are currently under discussion and subject to final confirmation. WOLA Recruitment Pte. Ltd. EA Licence No.: 23C1703 EA Personnel: Jabez Wong Choo Sian (R1762582)