TCM MANAGER

Responsibilities and requirements : • Oversee the daily operations of the TCM clinic • Manage clinic staff, including receptionists, osteopath therapists, physician and support personnel. • Coordinate schedules for TCM physicians and treatment rooms. • Ensure compliance with healthcare regulations, clinic policies, and hygiene standards. • Monitor inventory of herbs, medical supplies, and equipment, and coordinate procurement. • Prepare operational, sales, and performance reports. • Handle budgeting, cost control, and revenue tracking. • Resolve customer feedback and service issues to maintain high patient satisfaction. • Develop and implement standard operating procedures (SOPs) to improve efficiency. • Promote TCM services, health screening packages, and wellness programmes. • Develop partnerships with corporate clients, identify opportunities to increase clinic revenue and support marketing campaigns. • Ensure compliance with local healthcare regulations and licensing requirements. • Diploma or Bachelor's degree in Business, Healthcare Administration, or a related field. • 3 years of experience in clinic, healthcare, retails or hospitality management. • Experience in a TCM or healthcare environment is often preferred.