Supervisor

JOB RESPONSIBILITIES: • Handle the daily operations of the restaurant • Responsible for financial performance of the restaurant, including profit & loss and implement appropriate cost control measures • Manage the restaurant’s budget and forecasts to meet or exceed management expectations • Maximize profitability of the restaurant • Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes • Supervise food and operational safety to ensure a comfortable environment for the customers • Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy • Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction • Control labour through effective manpower scheduling and monitor leave of staff • Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment • Manage, supervise and groom a team members to ensure maximum utilization of manpower allocated • Handle all restaurant administrative duties and any ad-hoc duties from managers from time to time JOB REQUIREMENTS: • Minimum of 3 years management experience in Food & Beverage industry. • Excellent communication & interpersonal skills • Possess good organizational and management skills • Possess good working attitude • Able to work 11 Working hours a day